Guild Member: Enlisted to Endure <E2E>For I am not ashamed of the gospel of Christ, for it is the power of God to salvation for everyone who believes, for the Jew first and also for the Greek.
-------------------------------------------------------------------------------Twitter: @N3rd4Christ | Skype: N3rd4Christ
>>>>> My Trade Thread <<<<<
I wasn't aware that pre-order was a synonym of promotion. The complaint is legit, your spam isn't.
He didn't bought the physical cards because Wulven told him they were not taking any more pre-orders...and then Wulven opened more pre-orders. The customer was mislead, it's as simple as that. I'd be pissed too.
Last edited by thendless; 03-15-2012 at 06:38 PM. Reason: gramar
Guild Member: Enlisted to Endure <E2E>For I am not ashamed of the gospel of Christ, for it is the power of God to salvation for everyone who believes, for the Jew first and also for the Greek.
-------------------------------------------------------------------------------Twitter: @N3rd4Christ | Skype: N3rd4Christ
>>>>> My Trade Thread <<<<<
Guild Member: Enlisted to Endure <E2E>For I am not ashamed of the gospel of Christ, for it is the power of God to salvation for everyone who believes, for the Jew first and also for the Greek.
-------------------------------------------------------------------------------Twitter: @N3rd4Christ | Skype: N3rd4Christ
>>>>> My Trade Thread <<<<<
So, just to clarify:
You got into Shadow Era after pre-orders closed, and decided to spend $50 bucks to have the full set. Two weeks later you want the cards for free because pre-orders reopened?
It's not like you got ripped off here; you've enjoyed the cards you bought thoroughly over the last two weeks. You'll still get $40 back in crystals for future sets if you buy a booster box, so the money isn't going to waste.
So even though you understood the fact you had unfortunate bad timing you decided to e-mail support anyway on the off chance you might get your money back. The support personnel were courteous, personable, and empathetic... But this filled you with rage?
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Its an interesting case, because its a grey area, and not black and white like everyone wants.
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Yes, this thread is a very grey area.
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