Kick Starter ... What gives

[Gondorian]

Yes, but that's only 1 in many rewards that arrived on time.


That's why I mentioned that SE has potential.

Also, if you are going to compare games, SE has one of the slowest customer supports out there. Hell, even EA's customer support is better. At least they gave me a reply within 2 days.

What's the customer support request?

[Airact]

I'm genuinely sorry that you took it that way. I shouldn't have replied here, since there's no way for me to make a comment and it not sound like it's from Wulven. That comment was from me personally, in my capacity as a backer and fan of the game.

That's actually even worse. That would mean we have heard nothing from Wulven, not even promises or apologies.

Not that anybody would actually believe them at this point but still.

[Gondorian]

That's actually even worse. That would mean we have heard nothing from Wulven, not even promises or apologies.

His post went up at 10.19pm GMT last night. My swift replies make Kyle look bad, clearly. I'll slow down in future!

[Alien Fungus]

The closed beta for KS backers started in January.

BTW: http://money.cnn.com/interactive/tec...ects-shipping/

What I learn from that is that the emphasis of all Kickstarters should be that the thing would not have happened at all without the backers, rather than that it is going to happen in a timely fashion. Damn, Hex TCG took over $2 Million in kickstarter money back in June 2013 and I'm still waiting to get some of the stuff from that.

You can't point to one bad case of poor organisation to justify another. And " going to happen in a timely fashion" is another of those smarmy cliches that attempts to gloss over the fact that Wulven has mislead supporters with its Kickstarter push for money. I think a great percentage of customers did not expect to be still waiting 12 months for their product. True Wulven did not specify exactly when this would be finished. But the whole emphasis of Kickstarter was that with our donations it would be sooner rather than later. This is not the case. Wulven reached out to its support base, us players, for assistance and when we reach out and ask where is our product the reply is that we will get it " eventually" ..."in a timely fashion.." I don't think they should be attempting anymore Kickstarters ...

[Airact]

His post went up at 10.19pm GMT last night. My swift replies make Kyle look bad, clearly. I'll slow down in future!

In my opinion, you shouldn't need to post something like this and only then maybe get some information about promised things that are late. I don't think not having enough time to construct a response is the issue here considering it's been quite a long time already.

I don't have any hard feelings towards the kickstarter as I didn't back it and I think it was quite expected that this would happen. At the same time I do think it's dumb that there's been no progress and nothing stating that there will be any, or when there will be any.

My opinion doesn't have that much value because I didn't back the kickstarter but I think the biggest problems are the lack of new cards and the lack of transparency.

[Flamebringer]

:|... I sent an email to customer support about changing my account email and it was taken care of by the time I woke up the next morning. Admittedly it's probably not a difficult thing to do.


I would like to know more about how things are going. ATM I'm not sure at all what aspects you're working on right now, and what you plan on bringing out next. Nor any ideas on timeframes.

[Romantic Gunner]

Progress was made.
We've managed to score a glitchy beta expansion, that lacks art and is full of bugs. And a wiki. That was scrapped. Then another wiki. That isn't updated as often as the scrapped wiki...

$78,000+...

Oh and don't forget the funds were supposed to go toward digital development, but physical cards were released immediately after the kick starter closed.

[Deja Vu]

and is full of bugs.

That's not true, TBF. It's way better now than, say, a year ago. Bugs are very few and I can't remember the last time I encountered a sync error.

[Romantic Gunner]

It's way better now than, say, a year ago.

I would certainly hope so. But to be quite honest, bugs are recognized and corrected only because the community has done their part, once again, and a single member of the DT, Gondorian, has as well.

So, as we know, the community has funded and play tested for an entire year to rid the system of bugs.
And other development is either unheard of, or no progress has been made.

[Gondorian]

There was this back in October that mentioned progress with campaign:

http://www.shadowera.com/content.php...edge-page-1441

But I agree that an update for Kickstarter backers specifically is long overdue.