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    • Code of Conduct



      Code of Conduct

      Welcome to Shadow Era! These forums and other communication channels are here to allow players to read more about the game, discuss decks and strategies, provide feedback to the developers, and generally to meet other people who share their interests.

      The rules and guidelines listed below explain what behavior is expected of you and what behavior you can expect from other community members, both in-game, on the forums, and other official channels such as Telegram and social media accounts. Please note that the rules below are not exhaustive, and may not address all instances of offensive behavior. The moderators will use their best judgment to address any behavior that they feel is inappropriate. Your access to these communication channels is a privilege, not a right, and Wulven may suspend your access at any time if you fail to abide by these guidelines.

      The rules and guidelines below explain the major categories and what actions typically take place for each offense.

      Spamming or Trolling

      This category includes:

      • Excessively communicating the same phrase, similar phrases, or pure gibberish
      • Creating threads for the sole purpose of causing unrest
      • Posting overly critical or derogatory remarks about Shadow Era or Wulven
      • Causing disturbances, such as picking fights, making off topic posts that ruin the thread, insulting other posters
      • Making non-constructive posts
      • Abusing the Reported Post feature by sending false alarms or nonsensical messages
      • Excessive replying with +1, TLDR, or any other fad statements that do not add to the discussion
      • Posting more than one image per thread per person, unless the image has genuine value eg artwork or card samples
      • Creating alts pretending to be part of a guild when they are not, to spread confusion or tarnish a guild's reputation

      If a player is found to have participated in such actions, they will:

      • Have their post deleted or censored to remove the offending content, depending upon severity
      • Be given a warning or a temporary or permanent ban from the communication channel, depending upon severity
      • Have their main and alt game accounts subject to banning, depending on the severity

      We welcome constructive criticism and feedback from our players. In fact, we rely on it to improve the game! But please keep it constructive and respectful.

      Creating Duplicate Forum Threads

      This category includes:

      • Creating threads about existing topics
      • Creating a separate thread about an existing topic for further discussion in more than one forum

      If a player is found to have participated in such actions, they will:

      • Have the new thread deleted
      • Be given a warning

      Cross Linking Forum Threads

      This category includes:

      • Linking to threads from other forums
      • Creating threads with the sole purpose of linking to another post

      If a player is found to have participated in such actions, they will:

      • Have their post deleted
      • Be given a warning

      Advertising

      This category includes advertisement, discussion or comparison of:

      • Any non-Wulven related businesses, organizations, or websites outside of the General Chat forum

      If a player is found to have participated in such actions, they will:

      • Have their post deleted
      • Be given a warning or a temporary ban from the forums or communication channel, depending upon severity

      We welcome players to discuss other games in the General Chat forum, however the discussion must then be limited to that game and must not be strictly promotional in nature, nor include any derogatory mention or comparison of Wulven products.

      Posting Cheats, Hacks, Exploits, Trojan Horses or Malicious Programs

      This category includes:

      • Posting information or links to cheats, hacks, exploits or malicious viruses / programs
      • If you would like to report information regarding cheats or hacks to Wulven, send it to hacks@wulven.com. Do not post it to the forums.

      If a player is found to have participated in such actions, they will:

      • Have their post deleted
      • Be permanently banned from the forums and other communication forums

      Exploiting / Hacking Game

      This category includes players who use exploits or hacks to gain an unfair advantage in the game, including:

      • Creating multiple accounts to send Shadow Crystals to a main account.
      • Modifying the normal operation of the game in any way in order to win matches.
      • Playing against yourself or teammates in an organized manner in order to gain rating or score.

      If a player is found to have participated in such actions, they will:

      • Have their rating reset or Shadow Crystals removed.
      • Be given a warning or possibly banned from the game, depending on severity.

      Posting Unreleased Content / Hacking Data Files

      This category includes information and/or links to websites containing such information or images which:

      • Show unreleased cards, features, or other items that have been unlocked by hacking into client data files
      • Show the results of hacking or any tampering of the game's data files
      • Discuss, or display any data not available through normal game play

      If a player is found to have participated in such actions, they will:

      • Have their post deleted
      • Be permanently banned from the forums and other communication channels

      Impersonating a Wulven Employee

      This category includes:

      • Passing yourself off as a Wulven employee to post false information or intending your post to be interpreted as official information

      If a player is found to have participated in such actions, they will:

      • Be forced to issue a retraction or edit the information to clarify it is not from an official source
      • Be given a final warning, after which any further Code of Conduct violations may result in a permanent ban from the forums and other communication channels

      Digital Account Trading

      This category includes both advertising your digital account or shadow crystals for sale or trade, or advertising that you are looking for an account or shadow crystals to purchase through:

      • Forum posts or other official communication channels
      • Linking to eBay or other online marketplaces
      • Listing you have something for trade and then offering your contact information

      If a player is found to have participated in such actions, they will:

      • Have their post deleted
      • Be given a final warning, after which any further Code of Conduct violations may result in a permanent ban from the forums and other communication channels

      Distribution of Real-Life Personal Information

      This category includes:

      • Releasing any real-life information about other players or Wulven employees

      If a player is found to have participated in such actions, they will:

      • Have their post deleted
      • Be permanently banned from the forums and other communication channels

      Racial / Ethnic Slurs

      This category includes both clear and masked language and/or links to websites containing such language or images which:

      • Promote racial/ethnic hatred
      • Are recognized as a racial/ethnic slur
      • Allude to a symbol of racial/ethnic hatred

      If a player is found to have participated in such actions, they will:

      • Be temporarily banned from the forums and other communication channels
      • Be given a final warning, after which any further Code of Conduct violations may result in a permanent ban from the forums and other communication channels

      Extreme Sexuality / Violence

      This category includes both clear and masked language and/or links to websites containing such language or images which:

      • Refer to extreme and/or violent sexual acts
      • Refer to extremely violent real life actions
      • Pornography

      If a player is found to have participated in such actions, they will:

      • Have their post deleted
      • Be permanently banned from the forums and other communication channels

      Real-Life Threats

      This category includes both clear and masked language and/or links to websites containing such language or images which:

      • Refer to violence in any capacity that is not directly related to the game world

      If a player is found to have participated in such actions, they will:

      • Be temporarily banned from the forums and other communication channels
      • Be given a final warning, after which any further Code of Conduct violations may result in a permanent ban from the forums and other communication channels

      Sexual Orientation

      This category includes both clear and masked language and/or links to websites containing such language or images which:

      • Insultingly refer to any aspect of sexual orientation pertaining to themselves or other players

      If a player is found to have participated in such actions, they will:

      • Be temporarily banned from the forums and other communication channels
      • Be given a final warning, after which any further Code of Conduct violations may result in a permanent ban from the forums and other communication channels

      Obscene / Vulgar

      This category includes both clear and masked language in posts, signatures, and/or links to websites containing such language or images which:

      • Are an inappropriate reference to human anatomy or bodily functions
      • Are pornographic in nature

      If a player is found to have participated in such actions, they will:

      • Have their post censored to remove the offending content, or deleted
      • Be given a temporary ban from the forums and other communication channels, depending upon severity

      While these repercussions may seem harsh, we feel very strongly that this behavior has no place in our community due to its extremely offensive and inappropriate nature.

      Inappropriate Language

      This category includes language and/or links to websites containing such language or images which:

      • Are a mildly inappropriate reference to human anatomy or bodily functions
      • Are otherwise considered objectionable or offensive

      If a player is found to have participated in such actions, they will:

      • Have their post censored to remove the offending content
      • Be given a warning or a temporary ban from the forums and other communication channels, depending upon severity

      Harassing or Defamatory

      This category includes both clear and masked language and/or links to websites containing such language or images which:

      • Insultingly refer to other players, Wulven employees, or groups of people
      • Result in ongoing harassment to other players, Wulven employees, or groups of people

      If a player is found to have participated in such actions, they will:

      • Be given a temporary ban from the forums and other communication channels, depending upon severity

      Harassment takes many forms, and is not necessarily limited to the type of language used, but the intent. Repeatedly targeting a specific player with harassment can lead to more severe action. The idea behind this is to prevent any one player from consistently being uncomfortable in the community.

      Major Religions or Religious Figures

      This category includes both clear and masked language and/or links to websites containing such language or images which:

      • Negatively portray major religions or religious figures

      If a player is found to have participated in such actions, they will:

      • Be given a warning or temporary ban from the forums and other communication channels, depending upon severity

      Nationality

      This category includes language and/or links to websites containing such language or images which:

      • Promote national hatred or racism
      • Are recognized as national slurs
      • Allude to symbols of national hatred

      If a player is found to have participated in such actions, they will:

      • Be given a warning or temporary ban from the forums and other communication channels, depending upon severity

      Illegal Drugs or Activities

      This category includes both clear and masked language and/or links to websites containing such language or images which:

      • Reference to abusing illegal drugs
      • Reference to performing illegal activities

      If a player is found to have participated in such actions, they will:

      • Be given a warning or temporary ban from the forums and other communication channels, depending upon severity

      Discussing Disciplinary Actions

      This category includes:

      • Creating posts or threads to discuss disciplinary actions taken against a player, including chat logs, email correspondence, or other private communication between a player and a Wulven employee or Moderator

      If a player is found to have participated in such actions, they will:

      • Have their post deleted
      • Be given a warning or temporary ban from the forums and other communication channels, depending upon severity

      To express comments or concerns please email us directly:

      Circumventing a Suspension / Ban

      This category includes:

      • Posting on another account
      • Having someone post on your behalf

      If a player is found to have participated in such actions, they will:

      • Have their entire post history subject to deletion, depending on severity
      • Be permanently banned from posting on the forums and other communication channels

      IMPORTANT

      • Repeatedly violating any area of the Shadow Era Terms of Use or Code of Conduct, including the areas detailed above, will often result in a permanent ban from the communication channels and/or game servers.
      • This policy is not language-restrictive. Language that falls under this policy will always be subject to the repercussions listed, whether it is inappropriate in English or any other language.
      We want the Shadow Era community to be a fun and safe environment for all players. Please consider that while certain language and images may not be offensive to you, the same language and images may have a completely different effect on someone else. Shadow Era has one of the largest official forums of any TCG, and we want to keep this a friendly place!

      Updated on November 7, 2020 to clarify that the Code of Conduct applies to all official communication channels such as Telegram and Facebook.