Close

Results 1 to 8 of 8
  1. #1
    Junior Member
    Join Date
    Feb 2014
    Location
    Manila
    Posts
    2
    Tournaments Joined
    0
    Tournaments Won
    0

    Angry ny account :( im stressed now..

    Yesterday i started playing shadow era on my android phone
    cuz i left my ipad mini n my ofc. So i downloaded d app.
    Surprisingly, after logging in it said bad or incorrect password
    So i resetted my account. Then im shock after downloaded the
    Full patch, my recent items and cards are gone .im all back to zero.

    Well i was sad so i just started to play a new one. I love eladwen deck,
    So there, i keep on playing. So i reached level 12 just an hour ago.
    I was buying cards in the merchant and all of a sudden .i was disconected.
    So i relogged the game then it says i bad or incorrected password again.

    I seek help from our forums until i found d support page to reset my old password.
    After i reset my password. Wth, my old acount was back. But it is
    nothing compare to my achievements and cards bought at the market.
    its already level 12 and i am now using level 7 OLD ACCOUNT with not so good cards yet.
    what should do? Pls help me.i love this game.


    -chris
    Thanks
    Last edited by Putotoybrown; 03-19-2014 at 05:36 PM.

  2. #2
    Senior Member meeklosh's Avatar
    Join Date
    Oct 2012
    Location
    On the bridge of the Enterprise
    Posts
    1,429
    Tournaments Joined
    25
    Tournaments Won
    4
    Where did you reset you account the first time? here on the forum?

    Make sure you don't type a wrong mail address or password. If u type a different mail address, even with just one letter difference you will create another new account...That's probably the case here, I think you have 2 accounts with slightly different mail address, probably one letter. Because if u reset your account here on the forum using support tools it's gone and you cannot have it back... Also make sure you type your pass correctly, no caps or something like that...
    Knight of the Dragon Order (symbol)
    Warrior of the Blue Phoenix (click)
    Greatness, Reborn


    My current achievements:Achievements
    PFG3 Member

    FOLLOW ME ON SOCIAL MEDIA
    https://twitter.com/meeeklosh
    https://www.twitch.tv/meeklosh
    https://www.youtube.com/c/milosradojevicvp

  3. #3
    DP Visionary a player's Avatar
    Join Date
    Oct 2012
    Location
    New England, United States GMT-4
    Posts
    1,800
    Tournaments Joined
    0
    Tournaments Won
    0
    Look out for the Android's funny trick: it adds a space after the dot in your email address!
    Least active member of: ETC (Ended There by Chance)
    Account for Gondorian to transfer Shadow Crystals to: m0ghedian

  4. #4
    Member lama7's Avatar
    Join Date
    Nov 2012
    Location
    Slovakia
    Posts
    41
    Tournaments Joined
    0
    Tournaments Won
    0
    try another device/web to log to your account, I believe you now have two accounts, just find the difference in the login - a space, a dot or any other typo. check the email you received, what does it say. for example gmail ignores dots and some other characters in addresses - test@gmail.com and t.e.s.t@gmail.com are the same account, but different logins for shadow era.
    Where is this... Balor?

  5. #5
    Junior Member
    Join Date
    Feb 2014
    Location
    Manila
    Posts
    2
    Tournaments Joined
    0
    Tournaments Won
    0

    Unhappy

    Good day. Thank you all for that kind response about my concern.
    i just got a feedback from the support group at my email. I saw my ticket was closed so right now I'm
    kinda trying to beg for my account back.

    Btw. My problem was said a system glitch.thats what he said. I got 2 usernames
    from my account . The first one and the other thay i a currently reporting
    To recover is (tinapaylugaw) im ranking 200 u know. And the cards.. it took me 2 days to
    Get all of em plus mg super lucky rares from foil packs.

    Is it posible to remove my old account? Im sad now i cant play SE. I need it back
    Last edited by Putotoybrown; 12-07-2014 at 04:54 PM.

  6. #6
    DP Visionary Demnchi's Avatar
    Join Date
    Jan 2012
    Location
    North Carolina, USA (GMT -4)
    Posts
    5,842
    Tournaments Joined
    8
    Tournaments Won
    1
    Quote Originally Posted by Putotoybrown View Post
    Good day. Thank you all for that kind response about my concern.
    i just got a feedback from the support group at my email. I saw my ticket was closed so right now I'm
    kinda trying to beg for my account back.

    Btw. My problem was said a system glitch.thats what he said. I got 2 usernames
    from my account . The first one is (hobzalba) and the other thay i a currently reporting
    To recover is (tinapaylugaw) im ranking 200 u know. And the cards.. it took me 2 days to
    Get all of em plus mg super lucky rares from foil packs.

    Is it posible to remove my old account? Im sad now i cant play SE. I need it back
    A systems glitch? As in you have two accounts bound to the same email? If that's true that's really odd. I'll ask Kyle later to see if we can sort this out, if possible.

    Also, which account is it that you are wanting to keep?
    Was the Leader of Acolytes of A1

    A1's Dimensional Eyes in the Sky
    A1 Alliance: Evolution in Theory
    PFG3 Leader

    Was Shadow Era Community Manager

    Sota, The Switch Axe Monster Hunter

    "When you do things right, people won't be sure you've done anything at all."
    "Humans fight to secure peace as they envision it. The trouble is, everyone's vision is different." - Ringabel

  7. #7
    Senior Member
    Join Date
    Nov 2013
    Location
    New Delhi, India
    Posts
    1,349
    Tournaments Joined
    1
    Tournaments Won
    0
    Man that's sad
    IGN: TJ Scout
    Telegram: @shubham1309

    "Scout is a hacker we should report him" - SK Trinolcour

    Team Juggernauts Recruitment Thread

    Link to TJ forum
    IRC

  8. #8
    Senior Member JUSTICAR's Avatar
    Join Date
    Aug 2012
    Location
    Philippines (GMT +8)
    Posts
    832
    Tournaments Joined
    5
    Tournaments Won
    1
    Welcome to the forum. Wag ka magalala maayos din yan.
    "Learn , Improve , Succeed"

    Alternate Reality Champion
    Five Heroes Champion
    The Gunslinger II Champion
    World Championship Wildcard Qualifier 2013 Champion
    World Championship 2013 Top 16
    Asia Regionals 2014 Runner-Up
    World Championship 2014 3rd Runner-Up


Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •