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Let me make it clear that this is just my guess and I could be wrong. But I think it'll probably be more work and continuing to play may end up not counting so it's probably better to just wait until your account has been restored before playing again.
man i got hosed today i spent all my shadow crystals and like 5k+ gold, i hope i can get it all back
You should continue to play now, and email details of your losses to support@shadowera.com and we will manually verify and credit your account
thanks for thatQuote:
Originally Posted by Kyle
How are we suppose to know exactly what cards and how many we lost? I have a general idea but I don't keep a list external to the SE. Also, will our cards eventually be restored or will we merely be provided a credit? If it's a credit how is that going to "replace" cards we have no guarantee of getting again from purchasing boosters/decks which are random?Quote:
Originally Posted by Kyle
Thank you.
What bad timing! For you as the makers as players like me and others that decided to spend a lot of crystals and gold yesterday evening :) Fortunately I somehow decided to make a screenshot of the 15 random cards I bought, but I do wonder how restoring sold and bought cards work (those purchased with gold, that is). I've send an email to the Support-Department too, so I hope you can help! :)
In any case, good luck with everything and keep up the good work!!
me too i just spend 20 bucks yesterday! am i unlucky or what.
@Pyschor They can credit specific cards and their server does log what cards you've gotten through card packs. The question is, with the server problem, what logs were intact.
Just wanted to mention here as well that it looks like alot of accounts are affected by this so it may take awhile for them to get to your email. Please be patient and I hope everyone's account will be back in order soon.
Jesus christ. That's some epic failure right there.
A few hours is sugar coating it a bit. More like 2 days.
conecting to my account, i cannot go in deck, merchant nor challenge, so i dont see if a have my cards. And i dont have a list of them so...
i will connect latter to check, but for now, i m unable to play or check my account
maybbe the solution will be requesting back all shadow crystal i have won and bought, or the money back, but i ll wait this evening, to see if i see my cards back...