Shadow Era wiped my account and i had hundreds of cards

[poopster77]

Logged into my account today for the first time since 2012 and found out that they completely wiped my account. i had every hero and hundreds of cards that i paid for and now they are all gone. i am addressing it here because it looks like some people have had a hard time getting answers through support through email. My account login info was still the same but all i had when i logged in was a starter pack. Can i please get an answer from the shadow era team ? thanks


Edit - after reaching out to Kyle on telegram he figured out the problem and got my account straight. long story short i was using the wrong email address. thanks guys