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Thread: Merchant Error

  1. #1
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    Merchant Error

    Anyone know why I canít get into the Merchant screen. It just keeps saying loading and contacting server but it never goes into the merchant. I am using iOS 13.4 on an iPhone 11 Pro Max?

  2. #2
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    It doesn’t work on an iPad either?

  3. #3
    DP Visionary tman507's Avatar
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    Works for me. Maybe just keep trying, might just be a temporary connection issue.
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  4. #4
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    It’s not a connection issue.

  5. #5
    Member Kass1221's Avatar
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    I have the same issue when connected using my Wi-Fi. When I move off Wi-Fi and on to mobile data, the merchant works. I spoke to Kyle about it and he said that certain IP addresses had become inadvertently blocked with the blockchain rollout and that it will be fixed in the next update.

  6. #6
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    Thanks Kass! That worked! Any idea when we will have next update?

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