Hey i have been placed top 10qm in september 6place set archibald.. Writed msg for support 2 times.. 1 month passed my playmat and sleeve not arrived.. So whats the point to play if cant get my prizes? I saw they readed my email msg .. I think it takes 10 min to send my prizes.. But im waiting for a month..also why my rating droping out ? I havent played for 2 weeks and my rating going down for no reason is that a new thing?