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  1. #1
    Member Harakiri's Avatar
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    Account missing?

    I havent logged in in a long while but I keep trying and says my email is wrong... (?) how can I recover my account?

  2. #2
    DP Visionary a player's Avatar
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    Quote Originally Posted by Harakiri View Post
    I havent logged in in a long while but I keep trying and says my email is wrong... (?) how can I recover my account?
    Hello, Harakiri.

    Occasionally someone posts because of a problem like yours. It almost always turns out as some sort of simple error. Some examples:
    The Shadow Era Forum account is not required to have the same email or password as the Game account. Is there a different account you may have used?

    Some mobile devices would insert white space into the email address, so e.g. harakiri@hotmail.com would be changed to harakiri@hotmail. com

    You may need a bit of trial and error to match the way your email was registered.

    I am hoping you get things sorted out. If you can't, try emailing support@shadowera.com with as much info as you can remember.

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