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Thread: Hi from Support

  1. #1
    Administrator Phantom's Avatar
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    Hi from Support

    Welcome to all the new players and good luck on your journey in Shadow Era. As new players I am sure many of you will have questions or run into some small issues. If any of this happens or you just want to say hi, please email support@shadowera.com. The support team will be more than glad to assist you in every way we possibly can. General turn around time for responses is typically within 24 hours. The more information that you can provide is great, it can drastically reduce the amount of time to resolve the issue at hand. Also, feel free to message me in game username "SK Phantom" or via telegram @sk_phantom I will be glad to help you. Any questions feel free to ask.

  2. #2
    Senior Member BP Holy Punisher's Avatar
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    Is it possible to transfer SC through support again without the 10% fee?
    Devoted Protector of the Phoenix's Ashes
    Warrior of the Blue Phoenix
    Greatness, Reborn


    Bounty Price series: The mercenary challenge | The toll bridge | The Conq's tea
    Other tournaments: Battle of Ages | The Fighting Buddy | The War Games
    BP Bobbypim's expansion: Dwarven Aid | Undead Siege | Viking Storm | Coming of Dragons
    Useful links: Colosal's guide for TO

  3. #3
    Administrator Phantom's Avatar
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    The required level feature has been adjusted to 5. Please use the forums to transfer sc. New accounts will be based on hero levels now as well

    http://www.shadowera.com/content.php?143-Support-Tools
    Last edited by Phantom; 01-26-2018 at 06:59 AM.

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