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  1. #1
    Junior Member
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    Exclamation No support from Shadow Era recieved with issues sent via email?!

    I have recently bought a bunch of physical cards and spent quite a bit of money as i live in australia and have to deal with the conversion to usd... Only to not recieve any products or support on the issue for 3 months now. I have sent numerous emails and site feedback to the shadow era support team and have not had any bit of help... I am quite concerned on the issue as its alot of money to spend to recieve no items nor help

    Any information regarding the issue would be greatly appreciated
    Kind regards
    Bailey
    Last edited by SargentSwords; 06-16-2016 at 12:14 PM. Reason: Spelling error

  2. #2
    Senior Member
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    Support is slow, Wulven is slow, you have no idea how long it took for them to send DP physical cards to kickstarter backers. Have you tried e-mailing Sales?
    Raised in Exile. Trained in Kiptergarten. Mastering the ways of SE one step at a time.

    Long live the Queen...

  3. #3
    Devoted Fan Gondorian's Avatar
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    Hi. Sorry to hear this. If you PM me the order number, I'll try to find out what's happened with it.

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