Does it exist anymore? Could be nice if we could know that.
Does it exist anymore? Could be nice if we could know that.
IGN: BP Striga
Mystery of Snowy Owl
Warrior of the Blue Phoenix
Greatness, Reborn
Soon™
I would suggest Wulven just farm out the customer-support to a poor third-world Country. Avoid minimum wage laws and child labor restrictions. The players then get speedy support.
Basically, a Win-Win for everyone
I want to know this too. Im waiting for month for SC transfer and prizes from pop-ups
White Mage of Mystic Symphonia
Warrior of the Blue Phoenix
Greatness, Reborn
BP Beethov3n
I'm waiting 3 months and a half! I was about to create a huge topic here about this.
I sent two emails to the support in january, talked with Gondorian 3 times on telegram, and sent email and private forum message to Kyle 16 days ago!
AND I STILL DON'T HAVE A REPLY.
What else could I do? I'm about to stop playing the game as a protest. Maybe if we all do it, it could have some impact! I encourage everyone do the same.
Messenger of the misty night
Warrior of the Blue Phoenix
Greatness, Reborn
#FirstWorldProblems
Would be nice if someone gave a reason for this though
Assassin of the coming winter
Warrior of the Blue Phoenix
Greatness, Reborn
Seems kinda dumb....the game is shooting itself in the foot with this huge prize giving lag. I have 2 tournament's going, one about to finish, and who knows when the winner will get his prize. What's the point in competing?
_________________________
Samantha - Priestess of Might
Warrior of the Blue Phoenix
Greatness, Reborn
...You're only supposed to say that if someone posts something like "Can we move the End Turn button up, because my new fancy iPad is soooooo heavy"
Customer-service is actually a legit concern in any industry. But I guess playing Shadow Era itself is a luxury....rather than worrying about my next meal.
It's like the old meme: I'm glad I don't have to hunt for my own food; I don't even know where sandwiches live."
Goodluck everyone!
Is this about getting tournament prizes? I thought those were an elaborated hoax, an urban tale. I played a sponsored pop-up once where I became finalist (2nd) but never got any prize, I thought about sending email and so on but figured it would be a waste of time so I didn't bothered with it. The thing is, now I don't bother participating in tournaments either...
For more serious cases like payments and account issues there should be a more expedited reply at least. Good luck.
I wanted an image as a signature and all I got was text.
This is a real shame.... I am waiting almost 2 month for 2 pops prizes....No return, no aswer, no nothing
Lord Wane
Handler souls of Duat
Warrior of the Blue Phoenix
Greatness, Reborn
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