Dear DE community,
I have placed 2 separate orders from your webshop regarding the "Large Gift from SE" and the "Small Gift from SE", using 2 different e-mails (so I could get the offers/bundles more than once).
The Large Gifts both got received (from both accounts), however the Small Gift (which was included in 1 order) did not get received (even though the payment was confirmed).
I have sent customer support (on the digital store) a mail, however after multiple days I have yet to receive a response, so I decided to make a forum account and post here.
If any specific information is required by a DE official (user-name / payment number etc.etc.) I can provide this (since I got it all screenshotted and it's also available from my account),
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