Hello!

I just started a new account, and I used the glowing embers feature to earn some shadow crystals for a bit, then I started doing Tapjoy offers to earn more crystals, and that's when the glowing embers stopped appearing for my account. I still get my daily card reward, but the glowing embers no longer seem to appear. Here are some things I've tried (after looking up similar threads):

- Battling with AI and human players
- Used the Clear Cache function
- Tried many different ways of re-logging into the game
- Re-install the app

I also made another new account, and a few minutes after claiming the first daily card reward, the glowing embers appeared for that account, so it seems something happened to my first account after I started doing Tapjoy offers that blocks more glowing embers from appearing.

Anyone knows how to resolve this?


Thank you!


P.S. On a separate note, do old and inactive IGNs ever get deleted (automatically or upon request)? I'd like to use my forum name as my IGN but it's already taken, and I don't know if that player is actually active or already stopped playing for ages.