Missing account

[falxzero]

I was trying to retrieve my password after 3 years without playing the game, it recognizes my email, but can't reset or retrieve the password; what can I do?

[Gondorian]

I was trying to retrieve my password after 3 years without playing the game, it recognizes my email, but can't reset or retrieve the password; what can I do?

There's a way to retrieve a password here:

http://www.shadowera.com/content.php?143-Support-Tools

Providing you still have that email address, you will get an email sent there helping you to make a new password. Be sure to check Spam/Trash folder in case it is automatically put there by your email provider.