Close

Page 6 of 7 FirstFirst ... 4567 LastLast
Results 51 to 60 of 67
  1. #51
    Junior Member
    Join Date
    Mar 2011
    Posts
    22
    Tournaments Joined
    0
    Tournaments Won
    0
    Quote Originally Posted by Gondorian View Post
    Wow. Where's it meant to be sent to?
    Hi, I've reached out to sales repeatedly about my Dark Prophecies order and nobody gets back to me. Can you assist? I have an order of 4 boxes that should have shipped to NJ ages ago.

  2. #52
    Devoted Fan Gondorian's Avatar
    Join Date
    Apr 2011
    Location
    England (GMT+0)
    Posts
    24,050
    Tournaments Joined
    1000
    Tournaments Won
    999
    Blog Entries
    1
    Quote Originally Posted by jtsarnak View Post
    Hi, I've reached out to sales repeatedly about my Dark Prophecies order and nobody gets back to me. Can you assist? I have an order of 4 boxes that should have shipped to NJ ages ago.
    OK. I've sent Kyle a message about it. Hope you get your cards soon!

  3. #53
    Senior Member Samzyn's Avatar
    Join Date
    Aug 2013
    Posts
    220
    Tournaments Joined
    3
    Tournaments Won
    0
    I've got an outstanding order for a bunch of DP boosters from the kickstarter I haven't yet gotten as well. Not sure when I'll be contacted about them.
    Custom Card Design - Warlock Expansion

  4. #54
    Member
    Join Date
    Jan 2015
    Posts
    39
    Tournaments Joined
    0
    Tournaments Won
    0
    any resolution to this?

  5. #55
    DP Visionary
    Join Date
    May 2012
    Posts
    216
    Tournaments Joined
    0
    Tournaments Won
    0
    I understand now why I'm getting no answer as well for my order.

    I'll give 1 week again, then ... not sure what to do to ask help if support is not coming back to me.

    mm75

  6. #56
    Senior Member Twio's Avatar
    Join Date
    Jun 2013
    Location
    New Zealand
    Posts
    860
    Tournaments Joined
    1
    Tournaments Won
    0
    Soo... support is not replying, Kyle is not replying, and that other guy in charge of sales left...
    GMT +13
    IGN: Exterminans
    Champion of Shadow Era for New Zealand
    Theme Song: https://www.youtube.com/watch?v=wsdrJmXzISs

  7. #57
    Devoted Fan Gondorian's Avatar
    Join Date
    Apr 2011
    Location
    England (GMT+0)
    Posts
    24,050
    Tournaments Joined
    1000
    Tournaments Won
    999
    Blog Entries
    1

    Unanswered Support emails about DP order from December 2013

    Sorry to hear there are still people waiting on stuff. Physical orders from the official store are one of the few things I'm not involved with but I'll do my best to investigate.

    With that in mind:

    Quote Originally Posted by Kreecetopher View Post
    any resolution to this?
    What did you order and when? Has any arrived yet?

    Quote Originally Posted by Twio View Post
    Soo... support is not replying, Kyle is not replying, and that other guy in charge of sales left...
    What did you order and when? Has any of it arrived yet?

    If people could send me a PM to tell me as much pertinent info about their orders as possible I will be in a better position to investigate.

    Thanks

  8. #58
    Senior Member Twio's Avatar
    Join Date
    Jun 2013
    Location
    New Zealand
    Posts
    860
    Tournaments Joined
    1
    Tournaments Won
    0
    All my stuff arrived ages ago, I'm just concerned for the people who still haven't received their order yet
    GMT +13
    IGN: Exterminans
    Champion of Shadow Era for New Zealand
    Theme Song: https://www.youtube.com/watch?v=wsdrJmXzISs

  9. #59
    DP Visionary
    Join Date
    May 2012
    Posts
    216
    Tournaments Joined
    0
    Tournaments Won
    0
    Hi Gondorian,

    I sent u a PM if u have the chance to look at it and help, much appreciated.

    I really have no words, I placed my order in January, opened the ticket on 24th February and got NO answer as of today

    I don't really know what to do ...

    mm75

  10. #60
    DP Visionary miloboy's Avatar
    Join Date
    Oct 2011
    Location
    Thailand
    Posts
    600
    Tournaments Joined
    0
    Tournaments Won
    0
    why only game designer keep answering customer problem ?

    #goodguygondorian
    Last edited by miloboy; 03-12-2015 at 01:57 AM.
    I'm from Thailand boardgame club
    If you ever going to Thailand feel free to contact me if you want to play some boardgame
    we have meeting every saturday

    222.645
    57.810
    $610.08

    I buy : Gift Code
    Sell : CotC / DP boosters cotc/Dp complete CotC/DP premium/exclusive PM me

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •