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Thread: 50% off sale!

  1. #31
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    This sale would be nice, IF people were getting the BOXES they ordered instead of PACKS...

    http://www.shadowera.com/showthread....STEAD-of-BOXES!

    Sales still has not gotten back to me.

  2. #32
    Lead Developer / Designer Gondorian's Avatar
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    Quote Originally Posted by BlackKnigit View Post
    This sale would be nice, IF people were getting the BOXES they ordered instead of PACKS...

    http://www.shadowera.com/showthread....STEAD-of-BOXES!

    Sales still has not gotten back to me.
    The issue is being remedied now. See below (taken from another thread):

    Quote Originally Posted by Kyle View Post
    We are aware of a mistake by one of our US distributors who incorrectly sent out a batch of orders as single booster packs instead of booster boxes for whatever reason. My bet is that we gave them a list of orders to fulfill as simply "CotC Boosters" and they somehow imagined a bunch of people bought single packs even though we have never sold them individually before.

    They will be reshipping out these orders ASAP. Obviously this is not a normal occurrence and we apologize for the delay.

    Edit: From the screenshot I can see the product id "WGS 002-D" which is correct for a booster box, so it appears to be solely a distributor screwup.

  3. #33
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    I wonder how long my order for that CotC booster, which'll be dealt with by Chaos in the UK, will remain in the "processing" state :|

  4. #34
    Lead Developer / Designer Gondorian's Avatar
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    Quote Originally Posted by Makizushi View Post
    I wonder how long my order for that CotC booster, which'll be dealt with by Chaos in the UK, will remain in the "processing" state :|
    When did you make the order? I ordered some class decks a few weeks ago and they've not turned up yet either. Have not checked my order status though.

  5. #35
    DP Visionary raizoir's Avatar
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    Quote Originally Posted by Makizushi View Post
    I wonder how long my order for that CotC booster, which'll be dealt with by Chaos in the UK, will remain in the "processing" state :|
    I'm in the same boat as you. I ordered 3 CotC boxes, 2 rogue decks and 2 wulven decks on 13th June and mine still says "processing". I was going to wait until the end of the week to rule out late delivery before e-mailing sales, but it seems there could be an issue with communication to the UK distributor.

  6. #36
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    but it seems there could be an issue with communication to the UK distributor.
    Seriously, I wouldn't be surprised

    Still, I'm not gonna be pissed if it doesn't come in as it was essentially a freebie (see previous page). It'd reinforce my bad opinion on Wulven, but I wouldn't be pissed.

  7. #37
    Chat Mod SamuelJ's Avatar
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    Do we need to contact somebody, or will they automatically resend all orders?

  8. #38
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    Quote Originally Posted by SamuelJ View Post
    Do we need to contact somebody, or will they automatically resend all orders?
    Yeah, that would be nice to know. I STILL have not received any email reply from Wulven, so who the heck knows.
    And, of course, the thread I started was closed after Kyle replied...

  9. #39
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    For any issues, you can contact sales@wulven.com

  10. #40
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    as expected it's still going on.

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