Competitive gameplay with a chat option will always have this behavior even if a strong abuse system is in place. Look at league of legends, they have the best in game reporting system and mods who actually review the cases and apply discipline. Even with this however the nerd rage persists.
My post was simply trying to illustrate that there is nothing the devs or mods can do in a preventative nature other than what they already did. If you dont like what your opponent says, turn him off.
I personally love when my opponent trashtalks/nerd rages. They arent focused on the game at that point and clearly feel cornered.
Best internet advice for bullies/rage/trashtalk: Dont feed the trolls.
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