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Maybe the Support is sometimes a little bit lazy? I have the same probem 9days before. E-Mail so
Sales@wulven.com but no answer... i'm happy that i found this Thread today, so i have now the extra Info that they need the receipt.
Is it to much wanted, that the Support can say if something missing & not only forget the uncomplete ticket... ?
Wulven have created a cool game, but a bad costumer support can destroy even the best game
And another day without the crystals for that i have paid, an answer or something else.
If tomorrow is the same, i will definitly notice that in my market comment ...
SE is a cool game, but when the Support work like this, than i start really to hope that nobody will buy crystals anymore for supporting the game.-.-*
Leader Developer and Game Designer
Former Game Director and Chairman
10,000th Post | 15,000th Post | 20,000th Post
Comprehensive Location Rules
EASY Waves Wallet Tutorial | Portal for Token Holders
Premium Foil Pack and Prize Pack Contents | Definitive List of Sleeves
How to Claim Top 10 Prizes for Best Score
Hall of Fame
This is silly. First off who makes a purchase online without getting an e-mail confirmation and printing out a hard copy? Perhaps it was his fool idea to make wulven look bad, but actually one can look back through this thread and see how you all (@wulven) basically bent over backwards trying to help him out. They don't respond to PM's and don't have a receipt. How on earth do you make a purchase online and not get e-mail for it? Hell, I payed my power bill yesterday over the phone with my debit card and guess what - got e-mail for it with the same damn confirmation # as the nice lady gave me on the phone. Kinda irked they stopped sending my bill in the mail, but what-ever - that's a different story. Regardless I call BS on the original poster.
IGN/SN: MEOWER POWERYOUR INTERNET HAS CATS!I AM NOT A ROLE MODEL!
As far as I know, all cases in this thread have been solved, so it is being closed instead of necroing a thread from a year ago. In the future if anyone has the same problem and is experiencing a support delay, you're welcome to email me directly at kyle@wulven.com
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