App drops as soon as I launch it

**Irridel** · 09-20-2013, 06:55 PM

I have had no previous issues like this in the past, but as of today around noon, I can no longer launch the app.

It immediately drops about 2 seconds after launch and won't even go as far as the login screen.

Could this be something related to the new iOS 7?

It started immediately after I purchased some shadow crystals.
As soon as I entered my Apple ID password to confirm the purchase it dropped me out of the app,
And I haven't been able to get back in since.

Please help?!?

**Gondorian** · 09-20-2013, 07:00 PM

Sorry to hear about this. Please confirm your OS version and iPhone version as that will help diagnose the issue.

**Irridel** · 09-20-2013, 07:04 PM

Sorry,

iPhone 5, iOS 7

**Irridel** · 09-24-2013, 05:04 PM

Any idea on a fix date on this? I still can't play on my iPhone 5, I'm afraid to update my iPad to ios7 because of this issue.

**Super Grover** · 09-26-2013, 08:49 AM

Originally Posted by Irridel

I have had no previous issues like this in the past, but as of today around noon, I can no longer launch the app.

It immediately drops about 2 seconds after launch and won't even go as far as the login screen.

Could this be something related to the new iOS 7?

It started immediately after I purchased some shadow crystals.
As soon as I entered my Apple ID password to confirm the purchase it dropped me out of the app,
And I haven't been able to get back in since.

Please help?!?

Are you still having this issue?

Also has anyone else have upgraded to ios7 and are you able to play?

Or does anyone else have a iPhone 5s and are you able to play?

The reason I ask is that I finally upgraded from my 3GS and just received my 5s but I don't want to switch over to the 5s until I know I can play SE on it, as it is the only way I can play SE usually.

**danae** · 09-26-2013, 09:28 AM

I've upgraded my Ipad 2 to IOS 7 and have not had a problem with it at all.

**Super Grover** · 09-26-2013, 09:09 PM

Originally Posted by danae

I've upgraded my Ipad 2 to IOS 7 and have not had a problem with it at all.

Thanks for the response Danae.

Anyone else upgrade to ios7 or get an iPhone 5s with ios7?

**Irridel** · 09-27-2013, 11:15 AM

Yes, I'm still having this issue. I've tried deleting the app and reloading but it still drops as soon as I launch it.
I'll update my iPad to ios7 today, hopefully I won't have the same issue, will let you know.
Of course playing on the iPad is nicer because of the larger screen, but sometimes I want to play on the go,
so I miss playing on my iPhone

**Gondorian** · 09-27-2013, 11:59 AM

Originally Posted by Irridel

Yes, I'm still having this issue. I've tried deleting the app and reloading but it still drops as soon as I launch it.
I'll update my iPad to ios7 today, hopefully I won't have the same issue, will let you know.
Of course playing on the iPad is nicer because of the larger screen, but sometimes I want to play on the go,
so I miss playing on my iPhone

Crashing on start up suggesting memory issues, so rebooting the device is worth a try. Also make sure the app is killed off in the task manager before you delete and reinstall it.