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Can't Reset Account
I've recently created an account and started playing around a bit without knowing what I was doing and I have now decided to start from scratch now that I have an idea of what I'm doing.
Unfortunately the Support Tools that allow you to reset your account is not working for me.
Every time I submit it I am told that my password is incorrect.
I reset my password a few times and I am 100% positive that the details I am entering are not incorrect.
Anyone else have this problem? What can I do to reset my account?
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Senior Member
Hmm, not sure why you want to reset but if you want to start from scratch and your exact in game name/username is not that important to you, why don't you create a completely new account?
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DP Visionary
Maybe he doesnt wanna change the email or pw of the old one.
Try sending an email to support@shadowera.com.
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