Unfortunately today March 28th at approximately 01:00 EST we had a catastrophic database error that required restoring from backups a few hours old. If you were affected by this database restore, please email support@shadowera.com with details and we will get you straightened out ASAP.

Ironically, we are in the process of implementing a multi-master database cluster with redundant live backups but this was not scheduled to go online for another day.

UPDATE: We have decided to grant all our players an extra 200 Shadow Crystals due to the data loss and downtime. Please accept our apologies and do email us if you are missing crystals.