Some players already knew your player name can be changed by emailing support@shadowera.com. However, this functionality has finally been added to the support page and players can make the change themselves! The cost of 100 Shadow Crystals still applies.
Names can only be 16 alphanumeric characters long, including spaces. On the in-game Challenge screen, click on the "Search" button and if a searched name returns an error that the player is not found, then the name is available and not taken.
I also want to mention that the support team is no longer just comprised of some dork and is an actual team now! New support staff have started today and we(finally I'm using this term legitimately and it's not merely representative of my nosism ^^) will be working to clear out the backlog, as well as get back to the nice response time that we had before.
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