Hey Gang,
This is Saad from Tapjoy. Send me your ticket number at
skhan@tapjoy.com, I'll look into it. Also in the future for Crystal issues, please do the following:
The easiest way for you to get a hold of Tapjoy CS is through the support links which they provide in each of their platforms. If you are using the in-app version of the Offerwall, you can reach them through the “Missing Crystals?” link at the bottom of the list of offers. If you are going through Tapjoy.com, please log in to your account and go to the Options button at the top-left corner of the page. From there, hit the "Help" button in the drop-down menu; the "Contact Support" button will allow you to submit your issue. No matter the route, your issue will get to their Support team who will respond to you as quickly as they are able.
Thanks
Saad
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